Pasig City City Jobs Team Lead For Healthcare Account In Bridgetowne | 3 Years Tl | Start Asap 50k Position at Global Group Innovative Services, Inc.

Image Global Group Innovative Services, Inc.
  • Job vacancies posted on: 9 months ago

Global Group Innovative Services, Inc. has open a job vacancy for the domicile of Pasig City and surrounding areas as team lead for healthcare account in bridgetowne | 3 years tl | start asap 50k with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱50,000 - ₱55,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Global Group Innovative Services, Inc.
Position Team Lead For Healthcare Account In Bridgetowne | 3 Years Tl | Start Asap 50k
Region Pasig City
Work Level Supervisor/5 Years & Up Experienced Employee
Work experience 2 years
Qualification Not Specified
Type of work Full-Time
Specialization Required Customer Service, Services
Minimum Salary PHP 50.000
Maximum Salary PHP 55.000

Job Description

Supervises a team of 15 to 25 Customer Service Associates

Responsible for knowing the intricacies of Aetna contract and complying with contract standards

Coordinates Associate needs within assigned team as required to ensure optimal customer service to callers and Aetna’s internal team members

Responsible for tracking CSR performance and specific follow-up training

Conducts training with team members and ensures up-to-date information is provided to each provider, member and other stakeholders

Communicates with internal/other departments thru phone to ensure prompt and courteous service for all questions

Investigates issues, following customer and company procedures.

Initiate disciplinary actions concerning team members, i.e., verbal warnings, records of discussion, and formal disciplinary documentation. Forwards information to Manager for the completion of action

Qualifications

Minimum Academic Qualification (Degree): College Graduate

Minimum Work Experience (in months/years): Minimum requirement of at least 2 years with relevant experience as an Assistant Manager

System working knowledge required: Good Computer Knowledge and advanced skill in using MS office suite

Good Crisis Management Skills, effectively communicate and follow-up needs when critical periods occur

Excellent Performance/People Skills, can share best practices to colleagues

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Address Global Group Innovative Services, 9th Floor, Triumph Building, 1610, Quezon Avenue, Barangay South Triangle, Quezon City, 1103 Metro Manila, Philippines
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

Apply for Work

Please note that the information contained may change at any time.

Mostly, applying for a job is free of charge, you have to be careful when applying for a job.

Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.

Good luck getting the job you want.

Job Application Instructions

  1. Go to the "Apply Now" link above
  2. If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
  3. If you have registered, you can immediately log in
  4. Promote yourself through the tertara job application form
  5. Done, please wait.

Share this Job Vacancy

Company Description

Innovation and Solutions. These are the two core principles that guide Global Group Innovative Services. As a reliable outsourcing provider of business processes, consultancy and information technology services, we continually seek to provide our clients excellent and relevant support to achieve optimal efficiency. We are passionate to innovate solutions. We are Global Group.

LOCATION:

9/F Triumph Building, 1610 Quezon Avenue, South Triangle,Quezon City

LANDMARKS: Hi-Top Supermarket, Kenny Rogers Restaurant and Shell Gasoline station.

Directions:

From Edsa Quezon ave. MRT, Exit to Mcdonald's Panay. Walk towards Quezon Ave., you'll pass by Hi-top Supermarket and Sgt. Esguerra Street.

From Espana and Manila, Ride a jeep to Edsa or Q.ave. You'll pass by Crossings, Examiner street, Kenny Rogers and Shell gasoline station.

E-MAIL: [email protected]

CONTACT NUMBERS:

0917-504-2749 / 0917-301-9882 / 352-0455

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region