Start Your Bpo Career With Us! Retail Account Is Hiring At Hgs Quezon City | Apply Now! Vacancies at Hinduja Global Solutions

Image Hinduja Global Solutions
  • Job vacancies posted on: 3 months ago

Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Caloocan City, Malabon City, Mandaluyong City, Manila City, Marikina City, Pasig City, Pateros City & Quezon City and the surrounding regions, we are open recruitment for the positions as Start your Bpo Career with us! Retail Account (CSR) is hiring at HGS Quezon City | Apply now! in our business office, Hinduja Global Solutions.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between ₱20,000 - ₱21,000, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

HGS Offers:

• Competitive Salary Package

• Night differential

• Paid leaves

• Rice Allowance

• Medical and Life Insurance

Minimum Qualifications:

·     With at least 2 years of college education, or high school graduates with good communication and customer service skills.

·     Good Verbal and Written Communication skills CEFR Level of Low B2

·     Ability to read, comprehend, analyze customer queries and provide required information and service

·     Good problem-solving ability Self-motivated

·     Organized with good interpersonal skills

·     With sufficient computer navigational skills

Position Summary:

• Responsible for delivering outstanding customer service

• Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.

• Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries, and complaints.

Role Responsibilities:

• Handles inbound calls/email/chat, through the use of proactive customer service and call control techniques and proven troubleshooting procedures

• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing, and focusing on adding value to the call

• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service

• Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies

• Manipulate systems and escalate issues to the appropriate personnel for final resolution

• Adheres to HGS’ policies and procedures and maintains a positive attitude in support of HGS’ Commitment to Excellence.

• Performs other duties as assigned.

HGS office:.

 Walk in between 10am – 5pm

Mezzanine. Bridgetowne The Exxa Tower, E. Rodriguez Jr. Avenue, Brgy. Ugong Norte, Quezon City

#TeamHGS #Recruitment #HGSPhilippines #Careersph #BPO #BPOJobs

Office/Company Address

Country Philippines
Region National Capital Region
City Caloocan City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Malabon City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Mandaluyong City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Manila City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Marikina City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Pasig City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Pateros City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map
Country Philippines
Region National Capital Region
City Quezon City
Address HGS (Hinduja Global Solutions), HGS Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Map Google Map

Benefit

  • The Pay's the perks
  • Live at ease with secure HMO on day-1 with 1 free dependent
  • Giving you the real #WorkLifeBalance

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Company Description

HGS Philippines currently has an employee strength of 6,500+ and operates from Quezon City, Muntinlupa City and Iloilo City. It offers services mainly to clients in the consumer electronics and technology sector. HGS Philippines was envisioned in mid-2004 after HGS acquired a pioneer in the Philippine contact center industry to make its first international foray. From an in-house domestic call center operator, the company was transformed into an international contact center provider after securing major contracts from Fortune 500 banking & financial services and consumer electronics products companies. Today, HGS Philippines is a financially stable business and continues to pursue aggressive growth strategies to provide clients with the best combination of cost and skilled manpower.

Visit our recruitment sites from Mondays to Fridays, 10am - 8pm for faster processing:

HGS Bridgetowne

Recruitment Hub:

Ground floor, Bridgetowne Giga Tower, 80 E. Rodriguez Jr. Avenue, Brgy. Ugong Norte, Quezon City

Corporate Office:

18th Floor, Bridgetowne Zeta Tower, E. Rodriguez Jr Ave, Brgy Ugong Norte, Quezon City

HGS Alabang

Ground Floor Filinvest One, Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City, 1781 Philippines

HGS Iloilo

2nd Floor Ayala Techno Hub, Boardwalk Avenue, Smallville Business Center, Mandurriao, Iloilo City, 5000 Philippines

Recruitment Hotline: (02) 434-5123

Facebook: HGSjobs

Website: www.hgsph.com

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts)
  • Specific Location: Quezon City
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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