National Capital Region City Jobs Spanish-mexican Tech Support Analysts Position at Accenture
- Job vacancies posted on: 2 months ago
We are hiring for the position of Spanish-Mexican Tech Support Analysts with full time working hours for our company office, Accenture, for residents of National Capital Reg and its neighboring areas.
Candidates with expertise in Services & Tech & Helpdesk Support and at least a Vocational Diploma/Short Course Certificate, Bachelor's/College Degree & Post Graduate Diploma/Master's Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.
Our company provides a competitive salary range of ₱16,000 - ₱38,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.
We are pleased to announce that our company, Accenture, is currently open recruitment for candidates who are interested in joining our office company as a Spanish-Mexican Tech Support Analysts.
Job Info
| Company | Accenture |
| Position | Spanish-mexican Tech Support Analysts |
| Region | National Capital Region |
| Work Level | 1-4 Years Experienced Employee |
| Work experience | 2 years |
| Qualification | Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, Vocational Diploma/Short Course Certificate |
| Type of work | Full-Time |
| Specialization Required | Services, Tech & Helpdesk Support |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Celebrating International Women’s Month this March!
We act on our commitment to gender equality by providing targeted support, flexible work arrangements, comprehensive training programs, benefits and more to support our women in achieving their aspirations personally and professionally.
Upon clicking on Apply Now, you will receive an SMS which contains a link to an online form that you need to complete for us to fully process your application. Thank you!
The work:
- Act as an interface between the client and the system or application whilst following the principles and procedures of the quality management system
- Define a client’s issue to interpret and design a resolution based on deep product knowledge
- Assist users through Phone, Chat, Email, or tickets raised via Portal following proper Incident Management processes and procedures
- Log, validate, and diagnose user issues on the full range of products and applications used
- Provide users with a solution through information gathering, analytical troubleshooting and problem research, or route or escalate the user to the appropriate resolution group
- Escalate and manage interactions to agreed service levels
- Contribute to continuous improvement of the service
- Meet scorecard targets set in the project/s assigned
What’s in it for you?
- You will be part of a diverse, vibrant, global Accenture/Advanced Technology Center community, continually pushing the boundaries of business capabilities.
- At Accenture you will work on meaningful and innovative projects, powered by the latest ATCP technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven design.
- Accenture will continually invest in your learning and growth. You’ll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Here’s what you’ll need:
- A bachelor’s degree
- Fluent in Spanish language
- Minimum of 2 years’ experience in IT Management and 24/7 Operations Management
- Experience in providing support to customers using incident, requests, problem, and change management
- Willing to work on holidays, weekends, shifting schedules, and extended working hours
Why join Accenture?
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, Inclusion and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.
What we believe:
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
Apply for Work
Please note that the information contained may change at any time.
Mostly, applying for a job is free of charge, you have to be careful when applying for a job.
Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.
Good luck getting the job you want.
Job Application Instructions
- Go to the "Apply Now" link above
- If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
- If you have registered, you can immediately log in
- Promote yourself through the tertara job application form
- Done, please wait.
Company Description
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
RECRUITMENT CENTERS
Manila
· GF Robinsons Cybergate Tower 1, Pioneer Street corner EDSA, Mandaluyong City
Monday - Friday | 9AM-5PM
· GF Plaza B Building, Northgate Avenue, North Cyberzone, Filinvest Alabang, Muntinlupa
Monday - Friday | 9AM-5PM
Ilocos
· Valdez Building A, Venvi IT Hub, Barangay 1 San Nicolas, Ilocos Norte
Monday - Friday | 9AM-6PM
Cebu
· 16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu City
Monday - Friday | 9AM-4PM
Stay Connected Facebook.com/accenturejobsph
Twitter.com/accenturejobsph
Youtube.com/accenturejobsph
LinkedIn: Accenture Careers in the Philippines group
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
For interested applicants please click “APPLY NOW” and be sure to upload your updated CV or resume through Jobstreet.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 12 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Business (e.g. Shirts)
