Ilocos Norte City Jobs Learning Specialist – Trainer | Ilocos Norte | Earn 25k Sign On Bonus! Position at Alorica Philippines

Image Alorica Philippines
  • Job vacancies posted on: 8 months ago

Do you currently live in the Ilocos Norte and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Alorica Philippines is currently seeking candidates to then join and fill the position as Learning Specialist - Trainer | Ilocos Norte | Earn 25k Sign on bonus! and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Education/Training & Training & Dev. with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of ₱16,000 - ₱38,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Alorica Philippines
Position Learning Specialist - Trainer | Ilocos Norte | Earn 25k Sign On Bonus!
Region Ilocos Norte
Work Level Less than 1 Year Experienced Employee
Work experience -
Qualification Bachelor's/College Degree
Type of work Full-Time
Specialization Required Education/Training, Training & Dev.
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Qualifications

  • College-level applicants are encouraged to apply.
  • Relevant experience is not required, but experience as an ESL teacher or teaching English in the academe is an advantage
  • No call center experience required
  • Computer-literate with PPT, Word, Excel, Outlook, etc.
  • Strong presentation skills.
  • Solid research and instructional skills.
  • Excellent English Communication Skills.
  • ESL teachers, English Teachers, Virtual Assistants, and Call Center agents are encouraged to apply.

Job Description

Conduct Language Skills Support Training, Accent Neutralization Training, and other language training programs as developed, as part of New Hire training programs specific to different programs.

Create, Enhance, and Facilitate additional training courses or programs related to the Company’s University for the ongoing development and support of our existing employees. These training programs focus on leadership competencies and specific tools that will help develop future and current leaders in the organization.

Evaluate language usage of designated employees requiring extensive support.

Create and implement action plans in order to provide ongoing and supplemental language training to employees requiring additional training.

Plan, organize, and deliver specific language support activities to improve English communication skills.

Participate in programmed voice assessments for the evaluation of incoming Trainee Candidates.

Coordinate with the Operations departments and the Leadership Development Supervisor or Manager to provide language support as needed.

Maintain close coordination with Operations management to ensure the correct and constant use of the English language on the call floor.

Support Language incentive programs and coordinate project-specific language incentive activities to achieve better implementation of English language skills.

Inform management of English usage training progress.

Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations relating to job duties.

Knowledge, understanding, and compliance with Company policies and procedures.

Follow up in a timely manner to ensure customer satisfaction.

Provide feedback to management concerning possible problems or areas of improvement as well as the performance of the team.

Make recommendations to implement improved processes.

Perform other duties as assigned by management.

Office/Company Address

Country Philippines
Region Ilocos Region
City Ilocos Norte
Address 5HHR+M8F EGS Ilocos, San Nicolas, Ilocos Norte, Filipina
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

ABOUT ALORICA PHILIPPINES

Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer lifecycle.

Here’s the deal – we think serving clients is awesome. And that’s why, when it comes down to it, we really only do one thing – we make lives better…one interaction at a time.

THE PHILIPPINES – OUTSTANDING OUTSOURCING

The Philippines has consistently proven to be an exceptional location for the outsourcing industry. High proficiency in English, an educated workforce, robust and reliable technology infrastructure and lower operational costs all contribute to the nation’s reputation as a market leader.

THE ALORICA PHILIPPINES FOOTPRINT

30,500 employees. 17 sites. 12 cities. Three regions.

INDUSTRIES WE LOVE. INDUSTRIES WE SERVE.

Automotive | Technology | Healthcare & Insurance | Retail & E-Commerce | Financial Services | Media & Entertainment | Travel & Transportation

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 12 days
  • Benefits & Others: Dental, Medical, Meal Allowance, Rice Allowance, Business Casual, Varies
  • Specific Location: Laoag City, San Nicolas
This vacancy is suitable for those of you who live in the following areas: Ilocos Region

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