National Capital Region City Jobs L1 Systems Engineer | Day Shift | Wfh Position at Emapta

Job vacancies posted on: 9 months ago

Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of National Capital Reg and the surrounding regions, we are open recruitment for the positions as L1 Systems Engineer | Day Shift | WFH in our business office, Emapta.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a Vocational Diploma/Short Course Certificate, Bachelor's/College Degree & Professional License (Passed Board/Bar/Professional License Exam) or even higher and greatly experienced in Computer/Information Technology & IT-Network/Sys/DB Admin are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between ₱16,000 - ₱38,000, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company	Emapta
Position	L1 Systems Engineer \| Day Shift \| Wfh
Region	National Capital Region
Work Level	1-4 Years Experienced Employee
Work experience	2 years
Qualification	Bachelor's/College Degree, Professional License (Passed Board/Bar/Professional License Exam), Vocational Diploma/Short Course Certificate
Type of work	Full-Time
Specialization Required	Computer/Information Technology, IT-Network/Sys/DB Admin
Minimum Salary	PHP 16.000
Maximum Salary	PHP 38.000

EMAPTA is looking for Infrastructure Engineers to join our growing team in Makati.

REQUIREMENTS:

Must be able to troubleshoot servers
VMware configuration
Proven direct customer relationship management skills
2-year minimum experience in IT industry, ideally with experience working within a managed
services/outsourced environment
Demonstrated ability in fault logging, impact assessment and ticket management
Proficient in Microsoft Office
Basic server knowledge: Windows, Active Directory, Linux
Basic understanding of ServiceNow
Knowledge on public/private cloud – Azure or AWS

RESPONSIBILITIES:

Follow ticket handling procedures to ensure correct triage is completed
Perform relevant technical checks and utilise knowledge from experience as well as history of alerts,
Incidents, Problems and Changes to verify Alerts vs Incidents.
Review the quality of ServiceNow Records to ensure all details are captured including as per teams checks
and balances including CMDB (Configuration Management Database) items for efficient support of Interactive
customers
Escalate and triage Incidents and requests that require action within your team to ensure sufficient training
and knowledge transfer
Escalate and Triage Incidents and requests to specialist teams for further investigation, and resolution if
required while ensuring sufficient knowledge transfer

Office/Company Address

Country	Philippines
Region	National Capital Region
Address	Emapta - JAKA, Makati, 2/F and 7/F JAKA, Ayala Ave, Legazpi Village, Makati, 1229, Ayala Ave, Makati, 1226 Metro Manila, Philippines
Map	Google Map

Benefit

Get work experience
Bonus for overtime
Be taught first
Good work environment

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Company Description

People-oriented, service-driven, and always empowered.

For over a decade, we’ve successfully linked 6000+ skilled professionals and industry starters to our global client organizations by offering international career opportunities and flexible working arrangements through our 15 state-of-the-art offices here in the Philippines.

Our commitment to providing our employees with supportive workspaces and benefits motivates our people to stay with us in the long run. We have built top teams for over 540 clients and established a reputation as a leading provider in the outsourcing industry.

We are celebrating having been recognized by HR Asia as one of the "Best Companies to Work for in Asia" (Philippine Edition) and Philippine Daily Inquirer and Statista named us as one of the Best Employers to Work for in 2023.

Company Info

Industry: Call Center/IT-Enabled Services/BPO
Company Size: More than 5000 Employees
Average Processing Time: 17 days
Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Emapta Academy, Smart casual, Morning / Mid / Night / Shifting
Specific Location: Makati, City