National Capital Region City Jobs Ict Support Officer | Wfh Position at Satellite Office
- Job vacancies posted on: 6 months ago
Candidates who are domiciled in National Capital Reg and its surroundings and meet these following minimum criteria:
- Qualification: Not Specified
- Experienced in Computer/Information Technology & IT-Network/Sys/DB Admin
- Behave in a disciplined, honest, responsible, and professional manner in the work environment.
The initial salary that we can offer is quite competitive with a range of ₱16,000 - ₱38,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.
Job Info
| Company | Satellite Office |
| Position | Ict Support Officer | Wfh |
| Region | National Capital Region |
| Work Level | 1-4 Years Experienced Employee |
| Work experience | 4 years |
| Qualification | Not Specified |
| Type of work | Full-Time |
| Specialization Required | Computer/Information Technology, IT-Network/Sys/DB Admin |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
ICT SUPPORT OFFICER
- Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS AN ICT SUPPORT OFFICER?
- Our awesome client, a leading company is looking for an ICT Support Officer to be part of their team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
- Resolving user queries and issues as the first point of contact in a professional and timely manner
- Creating, varying and deleting user accounts in accordance with Company policy and processes
- Ensuring that the required technology and access is available to new starters as approved by the relevant line manager
- Installing and configuring computer hardware, software, systems, networks, printers and related equipment
- Monitoring and maintaining computer systems and networks
- Ensuring that the active directory is kept up to date
- Ensuring systems are up to date and secure
- Managing mobile device setup and issue to approved users
- Supporting with administrative tasks as required
- Coach users in relation to the use of technology as required
WHAT ARE WE LOOKING FOR?
INTERNAL CONTACTS
- All users
- ICT Helpdesk Support Lead
- Head of ICT
EXTERNAL CONTACTS
The position is required to communicate externally with:
- IT Vendors
- Growers.
ESSENTIAL REQUIREMENTS
- Well-developed communication and customer service skills
- Good time management and organisational skills
- Ability to prioritise and problem solve
- Demonstrated understanding of server operations and maintenance and software implementation and integration.
- Attention to detail and accuracy
- Proficiency in Microsoft Technology (Microsoft Windows, Microsoft Office, MS Teams) and Apple (Mac, iPhone) environments
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| Address | Manila Satellite Office, 136, Tondo, Manila, Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Experience the AweSOme Life with Satellite Office!
Voted as the Best Business Process Outsourcing (BPO) in the 2021 National Online Retail Association (NORA) Solutions Partner Awards and recognized as one of the BPO companies worldwide with the Best Candidate Experience in the 2021 Global BPO TA Awards – Satellite Office is looking for talented Filipino professionals to join our growing and awesome team!
Our employees’ happiness is key to our success. We provide best-in-class workspaces and a holistic work environment, for you to grow as well as deliver the best outcomes for our clients. Learn more about us at www.satelliteoffice.com.
Experience the Satellite Office Life.
• We reward your ambition. We offer competitive compensation and benefits packages for our people.
• Real people, real purpose. We support our people’s growth through continuous learning and development.
• The freedom to be awesome. We ensure that our people are given opportunities to explore their passion through fun and learning activities to help balance work and life outside work.
• Work and play haven. Our state-of-the-art facilities and technologies provide a work and play haven for our people.
• We care. We believe in prioritizing our people and community’s physical and mental wellbeing.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: 501 - 1000 Employees
- Average Processing Time: 18 days
- Benefits & Others: Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), • Competitive compensation and benefits packages
- Specific Location: Zeta Tower, Eastwood
