Muntinlupa City City Jobs Customer Service Supervisor Position at Filinvest Alabang, Incorporated
- Job vacancies posted on: 6 months ago
We are currently looking for adequate candidates to fill the position of Customer Service Supervisor. For candidates who reside in Muntinlupa City and its surrounding areas, we are looking forward to hearing from you to join our team at Filinvest Alabang, Incorporated and willing to work in our office under full time working hours system.
We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's/College Degree.
We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.
Job Info
| Company | Filinvest Alabang, Incorporated |
| Position | Customer Service Supervisor |
| Region | Muntinlupa City |
| Work Level | Supervisor/5 Years & Up Experienced Employee |
| Work experience | 5 years |
| Qualification | Bachelor's/College Degree |
| Type of work | Full-Time |
| Specialization Required | Customer Service, Services |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
JOB SUMMARY
The Customer Service Lead supervises all customer and internal related concern.
DUTIES AND RESPONSIBILITIES
- Monitor team’s performance
- Resolved client’s inquiries/complaint/request within the set TAT
- Provide leadership and guidance to customer service team
- Resolve escalated customer service issues
- Develop solutions and assist in resolving customer and internal staff inquiries
- Coordinate with other department to resolve client’s concern
- Ensures that all staff are properly oriented on their responsibilities and company rules and responsibilities and company rules and regulations.
- Investigates incidents of violations and recommends disciplinary action.
- Prepares and reviews performance appraisals, makes recommendations for transfers, promotions & salary increase.
QUALIFICATIONS
- Must be a graduate of Bachelor’s Degree in Business Administration/Management or any related course
- With at least 4 years of related work experience
- With Customer Service Training
Office/Company Address
| Country | Philippines |
| Region | Muntinlupa City |
| Address | Filinvest Corporate City, Northgate Cyberzone, Northgate Ave, Alabang, Muntinlupa, Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Filinvest Alabang Inc. (FAI) is the arm of Filinvest Development Corporation that specializes inhigh-end residential properties,smart upscale office spaces, andmixed used township developmentslike Filinvest City in Alabang, Filinvest Mimosa+ in Clark, Pampanga, City Di Mare, in South Road Properties, Cebu City, Timberland Heights in Rizal, Ciudad de Calamba in Calamba, Laguna, and New Clark City in Tarlac.
Company Info
- Industry: Property / Real Estate
- Company Size: 501 - 1000 Employees
- Average Processing Time: 13 days
- Benefits & Others: Dental, Medical, Loans, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
