Muntinlupa City City Jobs Customer Service Supervisor Position at Filinvest Alabang, Incorporated

Image Filinvest Alabang, Incorporated
  • Job vacancies posted on: 2 months ago

We are currently looking for adequate candidates to fill the position of Customer Service Supervisor. For candidates who reside in Muntinlupa City and its surrounding areas, we are looking forward to hearing from you to join our team at Filinvest Alabang, Incorporated and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's/College Degree.

We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company Filinvest Alabang, Incorporated
Position Customer Service Supervisor
Region Muntinlupa City
Work Level Supervisor/5 Years & Up Experienced Employee
Work experience 5 years
Qualification Bachelor's/College Degree
Type of work Full-Time
Specialization Required Customer Service, Services
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

JOB SUMMARY

The Customer Service Lead supervises all customer and internal related concern. 

DUTIES AND RESPONSIBILITIES

  • Monitor team’s performance 
  • Resolved client’s inquiries/complaint/request within the set TAT 
  • Provide leadership and guidance to customer service team 
  • Resolve escalated customer service issues 
  • Develop solutions and assist in resolving customer and internal staff inquiries 
  • Coordinate with other department to resolve client’s concern 
  • Ensures that all staff are properly oriented on their responsibilities and company rules and responsibilities and company rules and regulations. 
  • Investigates incidents of violations and recommends disciplinary action. 
  • Prepares and reviews performance appraisals, makes recommendations for transfers, promotions & salary increase.

QUALIFICATIONS 

  • Must be a graduate of Bachelor’s Degree in Business Administration/Management or any related course 
  • With at least 4 years of related work experience 
  • With Customer Service Training 

Office/Company Address

Country Philippines
Region Muntinlupa City
Address Filinvest Corporate City, Northgate Cyberzone, Northgate Ave, Alabang, Muntinlupa, Metro Manila, Philippines
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Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Filinvest Alabang Inc. (FAI) is the arm of Filinvest Development Corporation that specializes inhigh-end residential properties,smart upscale office spaces, andmixed used township developmentslike Filinvest City in Alabang, Filinvest Mimosa+ in Clark, Pampanga, City Di Mare, in South Road Properties, Cebu City, Timberland Heights in Rizal, Ciudad de Calamba in Calamba, Laguna, and New Clark City in Tarlac.

Company Info

  • Industry: Property / Real Estate
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 13 days
  • Benefits & Others: Dental, Medical, Loans, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Muntinlupa City