Quezon City City Jobs Customer Service Staff Position at Coreon Mobile Solutions
- Job vacancies posted on: 6 months ago
Our company is currently seeking employees to fill the position as Customer Service Staff. For those of you who live in Quezon City and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Coreon Mobile Solutions, and able to work under full time system.
As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Services & Customer Service with a minimum degree of Vocational Diploma/Short Course Certificate & Bachelor's/College Degree, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.
The average starting salary we can offer you is in the range of ₱16,000 - ₱38,000. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.
Job Info
| Company | Coreon Mobile Solutions |
| Position | Customer Service Staff |
| Region | Quezon City |
| Work Level | 1-4 Years Experienced Employee |
| Work experience | 1 year |
| Qualification | Bachelor's/College Degree, Vocational Diploma/Short Course Certificate |
| Type of work | Full-Time |
| Specialization Required | Customer Service, Services |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Job description
Coreon Mobile Solutions, Inc. is looking for Customer Service Representative to manage customer queries and complaints. The CSO will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job Requirement & Skills:
- Candidates must be at least College Graduate of any courses.
- OPEN FOR FRESH GRADUATE.
- Preferably with experience in Customer Service International or local Account.
- With Telco Background, preferably but not required.
- With good verbal and written communication skills.
- Customer-oriented.
- Willing to work onsite in Quezon City.
Job Responsibilities:
- Provide excellent customer service in order to build and maintain strong relationship with customers.
- Ensure customer complaints are handled and resolved accurately and quickly.
- Develop and implement plans to improve operational effectiveness and efficiency.
- Deal directly with customers either by telephone, electronically or face to face.
- Provide pricing and delivery information.
- Set up new customer accounts.
- Organize workflow to meet customer timeframes.
- Manage customers’ accounts.
- Keep records of customer’s interactions and transactions.
- Prepare and distribute customer activity reports.
- Follow up on customer interactions.
- Communicate and coordinate with internal departments.
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)
Job Type: Full-time
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Quezon City |
| Address | Coreon Mobile Solutions Inc., 128 Timog Ave, Diliman, Quezon City, Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Coreon Mobile Solutions Inc is a telecommunication company, in partnership with SMART, PLDT and GLOBE Telecom, which aim is to provide internet services for foreigners and Korean Community here in Philippines and roaming partners in Korea, Japan and Singapore thru Mobile data sim cards. Coreon Mobile is located in 116 Timog Ave sacred Heart Quezon City. Coreon Mobile Solutions Inc. was established year 2012 by Mr. Kim, Jin Su.
Company Info
- Industry: Telecommunication
- Registration No.: CS201603312
- Company Size: 1 - 50 Employees
- Average Processing Time: 19 days
