Muntinlupa City City Jobs Customer Service Associate Position at Filinvest Alabang, Incorporated

- Job vacancies posted on: 2 months ago
As a competent company, we Filinvest Alabang, Incorporated are looking for candidates for the position of customer service associate (alabang) with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Bachelor's/College Degree, experienced in Services & Customer Service and domiciled in Muntinlupa City and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.
Job Info
Company | Filinvest Alabang, Incorporated |
Position | Customer Service Associate |
Region | Muntinlupa City |
Work Level | 1-4 Years Experienced Employee |
Work experience | 2 years |
Qualification | Bachelor's/College Degree |
Type of work | Full-Time |
Specialization Required | Customer Service, Services |
Minimum Salary | PHP 16.000 |
Maximum Salary | PHP 38.000 |
The Customer Service Associate handles all client’s inquiry, request and complaint.
QUALIFICATIONS:
- Must be a graduate of Bachelor’s Degree in Business Administration/Management or any related course
- With at least 1-2 years of related work experience
- Good Oral and Written Communication
DUTIES AND RESPONSIBILITIES:
• Attends to client’s IRC through email and voice call
• Acknowledges email and accepts voice calls
•Responds to client’s IRC through voice or email
• Schedules expected release of response for complicated IRC
• Scheduling- client’s confirmation of unit turnover schedule and Unit repair schedule
• Coordinates with the Outbound Service desk as to the response for complicated IRC
• Accepts payment from the clients
• Accepts documents from client and coordinates with the project in charge -booking requirements, changes in account etc.
• Processing of payment from clients through the front desk
• Meets client personally walk-in and outside the office
• In charge of coordinating with the client on Unreturned DOAS, Unreturned CTS, Accounts w/o PDCs, Updating Contact Details and Title transferring lacking requirement
Office/Company Address
Country | Philippines |
Region | National Capital Region |
City | Muntinlupa City |
Address | Filinvest Corporate City, Northgate Cyberzone, Northgate Ave, Alabang, Muntinlupa, Metro Manila, Philippines |
Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Filinvest Alabang Inc. (FAI) is the arm of Filinvest Development Corporation that specializes inhigh-end residential properties,smart upscale office spaces, andmixed used township developmentslike Filinvest City in Alabang, Filinvest Mimosa+ in Clark, Pampanga, City Di Mare, in South Road Properties, Cebu City, Timberland Heights in Rizal, Ciudad de Calamba in Calamba, Laguna, and New Clark City in Tarlac.
Company Info
- Industry: Property / Real Estate
- Company Size: 501 - 1000 Employees
- Average Processing Time: 13 days
- Benefits & Others: Dental, Medical, Loans, Regular hours, Mondays - Fridays, Business (e.g. Shirts)