Muntinlupa City City Jobs Customer Service Associate Position at Filinvest Alabang, Incorporated

Image Filinvest Alabang, Incorporated
  • Job vacancies posted on: 2 months ago

As a competent company, we Filinvest Alabang, Incorporated are looking for candidates for the position of customer service associate (alabang) with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Bachelor's/College Degree, experienced in Services & Customer Service and domiciled in Muntinlupa City and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.

Job Info

Company Filinvest Alabang, Incorporated
Position Customer Service Associate
Region Muntinlupa City
Work Level 1-4 Years Experienced Employee
Work experience 2 years
Qualification Bachelor's/College Degree
Type of work Full-Time
Specialization Required Customer Service, Services
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

The Customer Service Associate handles all client’s inquiry, request and complaint.

QUALIFICATIONS:

  • Must be a graduate of Bachelor’s Degree in Business Administration/Management or any related course 
  • With at least 1-2 years of related work experience 
  • Good Oral and Written Communication 

DUTIES AND RESPONSIBILITIES:

• Attends to client’s IRC through email and voice call 

• Acknowledges email and accepts voice calls  

•Responds to client’s IRC through voice or email 

• Schedules expected release of response for complicated IRC 

• Scheduling- client’s confirmation of unit turnover schedule and Unit repair schedule 

• Coordinates with the Outbound Service desk as to the response for complicated IRC 

• Accepts payment from the clients 

• Accepts documents from client and coordinates with the project in charge -booking requirements, changes in account etc. 

• Processing of payment from clients through the front desk 

• Meets client personally walk-in and outside the office 

• In charge of coordinating with the client on Unreturned DOAS, Unreturned CTS, Accounts w/o PDCs, Updating Contact Details and Title transferring lacking requirement 

Office/Company Address

Country Philippines
Region National Capital Region
City Muntinlupa City
Address Filinvest Corporate City, Northgate Cyberzone, Northgate Ave, Alabang, Muntinlupa, Metro Manila, Philippines
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Filinvest Alabang Inc. (FAI) is the arm of Filinvest Development Corporation that specializes inhigh-end residential properties,smart upscale office spaces, andmixed used township developmentslike Filinvest City in Alabang, Filinvest Mimosa+ in Clark, Pampanga, City Di Mare, in South Road Properties, Cebu City, Timberland Heights in Rizal, Ciudad de Calamba in Calamba, Laguna, and New Clark City in Tarlac.

Company Info

  • Industry: Property / Real Estate
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 13 days
  • Benefits & Others: Dental, Medical, Loans, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: National Capital Region