Taguig City City Jobs 1 Day Process | Customer Service Rep | Telco Account | [24]7.ai Taguig Position at 247.ai Philippines

Image 247.ai Philippines
  • Job vacancies posted on: 9 months ago

As a competent company, we 247.ai Philippines are looking for candidates for the position of 1 day process | customer service rep | telco account | [24]7.ai taguig with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree, experienced in Services & Customer Service and domiciled in Taguig City and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.

Job Info

Company 247.ai Philippines
Position 1 Day Process | Customer Service Rep | Telco Account | [24]7.ai Taguig
Region Taguig City
Work Level Less than 1 Year Experienced Employee
Work experience -
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of work Full-Time
Specialization Required Customer Service, Services
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Overview

Day Shift

Australian Telecommunication Account

Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services

Perks

Rewarding incentives for top performers (monthly/quarterly)

Qualifications

  • Must be 18 and above
  • At least HS graduate 
  • At least 6 months of call center experience is preferred but not required
  • Amenable to work on holidays, weekend, and shifting schedule
  • Professional, enthusiastic, and customer service oriented
  • Must be willing to work on site

Skills Required

  • Excellent oral and written communication
  • Must exhibit active listening
  • Must have keen attention to details
  • Must have good conversational skills
  • Must have good problem solving and analytical skills
  • Must be fluent in providing explanation and delivering positive scripting
  • Ability to multi-task and access multiple data source simultaneously
  • Ability to probe effectively
  • Ability to educate customers on inquiries and other product information
  • Ability to handle issues and complaints in a courteous and professional manner

Office/Company Address

Country Philippines
Region National Capital Region
City Taguig City
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

[24]7.ai is a technology solutions company that provides BPO services to international clients. Here in the Philippines, we have been providing outstanding consumer experience to various clients in the retail, telco, and medical industries since 2006. With more than 3,000 employees locally, we are recognized in the BPO sector as a Great Place To Work certified organization.

Our Philippine offices are situated in the following locations:

TAGUIG

G/F Cyber Sigma, Lawton Avenue, McKinley West, Fort Bonifacio, Taguig City

ORTIGAS

G/F Fashion Hall, Megamall Bldg. D. Julia Vargas corner EDSA Mandaluyong City

MANDALUYONG

9F Cybergate Plaza, Cybergate Complex, EDSA corner Pioneer, Mandaluyong City

PAMPANGA

One West Aero Park, Clark Global City, Pampanga

ILOILO

4F Fintech Place, Megaworld Boulevard, Iloilo Business Park, Mandurriao, Iloilo City

As a global brand, our headquarters is in the heart of Silicon Valley, San Jose, California. We also have offices in multiple locations around the globe.

Learn more about us. Log on to http://www.247.ai

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Registration No.: CS200602456
  • Company Size: 2001 - 5000 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Smart Casual, Shifting Schedule
This vacancy is suitable for those of you who live in the following areas: National Capital Region